Customers FAQ’s

Customers FAQ’s

  • I haven't received my training brochure?

    If you haven't received your training brochure, feel free to resubmit another enquiry or For all enquries call us on: For US +1 855 578 6902 | For UK 0800 677 1232

  • The information i submitted was incorrect

    Do no worry if your information was incorrect. Just resubmit another enquiry.

  • What computer do i need to be able to access the course? (online)

    You can connect to our courses via any computer or tablet with an internet connection. We may ask you to login through a live lab or download an app for your tablet.

  • How much time do i get access to the course for? (online).

    12 months unlimited access (unless otherwise stated).

  • Do i get help with the studying?

    We offer tutor support throughout your entire training. This is readily available via UK freephone, USA toll-free, and email.

  • What jobs will i be qualified for after getting certified?

    Depending on the course you are studying there are a variety of jobs available. We can also help you with your job search.

  • How can i get practical, hands on training by doing the studying online?

    Your account may be eligible for access to our live practical labs. These powerful tools simulate a classroom training environment and are run through our remote server. All of our software specific training courses will include live lab access, this means that the likes of our Microsoft and Cisco Courses packages (amongst others) will come packaged with our intuitive live lab systems.

  • What if the syllabus is updated while a am stuyding?

    As the IT industry is a forever evolving process, we ensure that all our courses are updated with the latest information and changes to the syllabus at no extra charge! This is to ensure you have an excellent learning experience and are not behind on the times.