Desktop Support is one of the most common terms when talking about 1st/2nd/3rd line support technicians and encompasses a number of troubleshooting and support methodologies that will allow learners to appropriately configure and support business-wide users that are using Windows 7 and 8 Operating Systems. Desktop Support Training will give you the skills, knowledge and knowhow to excel in a support based role and is an ideal way to learn the base information that will allow you to grow in the IT sector.
A desktop support specialist usually provides help and advice to users of computer software and hardware. A desktop support specialist may work within a company's information technology department or as a member of the help desk staff at a computer support company. They may also work with individual personal users or as an independent contractor.